Riddox.co.uk
by Stesec Ltd
Data protection & Privacy policy
1. Introduction
The purpose of this policy is to explain how online platform Riddox.co.uk owned by Stesec Limited collects, protects, and uses personal data. Riddox.co.uk is committed to ensuring that any personal data supplied by its Clients or is otherwise generated by its business activities is collected and processed fairly and lawfully.
2. What Types Of Personal Data Does Riddox.co.uk?
Riddox.co.uk needs certain personal data to enable it to provide its products and services to its Clients and end users. The personal data collected will generally include: company name, company size and sector, individual contact names (first and last name) and job titles for delivery, installation, support and billing, telephone numbers, e-mail addresses. Riddox.co.uk will also collect logs of verification checks made. Access to personal data that is generated over the network utilised by Riddox.co.uk services include IP and email addresses for incoming and outgoing data and network usage data.Although access and technical logs are collected they are only stored for a limited period.
3. How Does Riddox.co.uk Obtain Personal Data
Riddox.co.uk obtains personal data in a number of ways including from orders placed by Clients and end users (whether by telephone or email or by application form); from enquiries made by existing Clients and potential Clients, (including information gathered at marketing events and via the Riddox.co.uk website); from third party list brokers; from resellers who pass on personal data to Riddox.co.uk about end users; and directly from the network utilised by Riddox.co.uk services.
4. How Does Riddox.co.uk Use The Personal Data It Holds?
4.1 Providing and Improving the Riddox.co.uk Service
Most of Riddox.co.uk use of personal data is necessary to enable it to provide a service to its Clients and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general Client enquiries. For example, during the order process Riddox.co.uk shall verify and/or cross validate the email address you provide us with upon registration, upon purchase of WHOIS Privacy and making any updates once a year and at any other time Riddox.co.uk deems necessary. Another example would be where the Client or the end user receives a notification e-mail upon the submission of a report. These verification logs will be stored for as long as is deemed necessary by ICANN.
In addition, Riddox.co.uk may also use personal data to improve on the level and type of service Riddox.co.uk offers to its Clients. As part of this interest in improving the service provided, Riddox.co.uk may process personal data for the purposes of sales analysis and Client usage statistics.
4.2 Direct Marketing
Riddox.co.uk may from time to time inform its Clients, end users and potential Clients about Riddox.co.uk and Riddox.co.uk affiliate products and services and other information Riddox.co.uk feels may be of interest.
Clients and other recipients of information from Riddox.co.uk may indicate at the time they first place an order with Riddox.co.uk whether or not they wish to receive such information or at any later time by simply contacting Riddox.co.uk, as indicated in paragraph 9 below.
5. Does Riddox.co.uk Transfer Personal Data Overseas?
As Riddox.co.uk is a global organisation with local operating companies in a number of countries worldwide, to fulfil its Client service obligations it is necessary for Riddox.co.uk to transfer and process personal data outside the country in which the personal data is collected. Prior to making any such transfer Riddox.co.uk will put in place security procedures and firewalls designed to prevent unauthorised use of or access to personal data.
6. To Whom Does Riddox.co.uk Disclose Personal Data?
Riddox.co.uk will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing.
As a general rule, Riddox.co.uk does not disclose personal data to unaffiliated third parties except where Client consent has been obtained, where Riddox.co.uk is under an obligation by law to disclose personal data or where Riddox.co.uk has contracted with third parties to assist in providing services to Riddox.co.uk Clients such as for delivery, installation and systems support services.
7. How Does Riddox.co.uk Protect the Personal Data it Holds?
Riddox.co.uk takes Client confidentiality and security very seriously. Riddox.co.uk has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Riddox.co.uk. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Riddox.co.uk will not use any of the Clients sensitive information about the site or app whilst collecting data for the purpose of remarketing. Sensitive data includes:
Riddox.co.uk will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable Riddox.co.uk Acceptable Use Policy.
8. Clients’ Rights
8.1 The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Riddox.co.uk specific rights to access and rectify personal data held about them. These include the right to:
8.1.1 obtain from Riddox.co.uk, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients
8.1.2 request the deletion or rectification of personal data which is inaccurate and as explained in paragraph 4.2 above to object to any unsolicited information sent by Riddox.co.uk regarding promotions or new products and services.
8.2 “Personal data” is information about an individual that could, alone or together with other information personally identify that individual. Information such as full name, address, email address and telephone number are examples of Personal data. Dynamic I.P addresses and control panel logs will not be classed as personal data.
9. Contact Details
If any individual wishes to contact Riddox.co.uk regarding the personal data held about them or has any other question about Riddox.co.uk data privacy procedures, they should direct an email to info@riddox.co.uk or send a letter to the direction of “Riddox.co.uk Client Services Department” at the Stesec Limited office.
10. Policy Updates
As part of Riddox.co.uk commitment to compliance with data privacy requirements, and to reflect changes in Riddox.co.uk operating procedures, Riddox.co.uk may update the terms of this policy from time to time.